1. Acceptance of Terms
By creating an account on Cruisey or by using any part of the Cruisey service (available at cruiseyclub.com), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the service.
Cruisey reserves the right to update these Terms at any time. Continued use of the service after notice of changes constitutes your acceptance of the updated Terms.
2. Description of Service
Cruisey is a cruise deal alert and discovery service. We monitor publicly available cruise pricing and notify members when we identify deals that are materially below typical market rates. We do not sell cruises directly. When you are ready to book, we direct you to the cruise line or booking partner of your choice.
We offer the following membership tiers:
- Explorer (Free): access to weekly deal digest emails and interior cabin deals.
- Premium (Paid): adds instant deal alerts, oceanview and balcony cabin deals, and mistake fare alerts.
- Elite (Coming Soon): full-service tier including suite deals, concierge booking assistance, and additional travel benefits.
3. Eligibility
You must be at least 18 years old to use Cruisey. By creating an account, you represent that you are 18 or older and that the information you provide is accurate and complete.
4. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access at hello@cruiseyclub.com.
We reserve the right to suspend or terminate accounts that violate these Terms, are inactive for an extended period, or are associated with fraudulent or abusive activity.
5. Free Trial and Paid Subscriptions
Founding member free month
For a limited time, new members receive their first month of Premium at no charge ("Free Trial"). No credit card is required during the Free Trial. At the end of the Free Trial, your account automatically downgrades to the Explorer (free) plan unless you choose to subscribe to Premium. You will never be charged without your explicit authorization.
Paid plans
If you subscribe to a paid plan, you authorize Cruisey to charge your payment method on a recurring basis (monthly or annually, as selected) until you cancel. All fees are stated in US dollars and are non-refundable except as required by law or as described in Section 6.
Cancellation
You may cancel your paid subscription at any time from your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will retain access to Premium features until then.
Price changes
We will give you at least 30 days' advance notice of any price increase before it affects your subscription.
6. Refund Policy
Subscriptions are generally non-refundable. If you believe you were charged in error, contact us within 30 days of the charge at hello@cruiseyclub.com and we will review your request in good faith.
7. Deal Alerts — No Booking Guarantee
Cruise prices and availability change rapidly. While we strive to send timely and accurate deal alerts, Cruisey makes no guarantee that:
- any deal will still be available when you attempt to book;
- prices displayed in alerts will match the final price at the cruise line; or
- a specific number of deals will be sent in any given period.
Cruisey is an informational service. The cruise line or booking partner is solely responsible for pricing, availability, cabin assignment, itinerary changes, and all aspects of the travel itself.
8. Acceptable Use
You agree not to:
- share your account credentials with others or create multiple accounts to circumvent plan limits;
- scrape, crawl, or systematically download content from Cruisey;
- use the service for any unlawful purpose or in violation of any applicable law;
- attempt to reverse engineer, disassemble, or interfere with the service or its underlying systems;
- transmit spam, malware, or other harmful content through the service.
9. Intellectual Property
All content on Cruisey — including text, graphics, logos, and deal alert formats — is owned by or licensed to Cruisey and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written permission.
We grant you a limited, non-exclusive, non-transferable license to access and use the service for your personal, non-commercial use in accordance with these Terms.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. CRUISEY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRUISEY AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO CRUISEY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $50 IF YOU HAVE NOT PAID ANYTHING.
12. Indemnification
You agree to indemnify, defend, and hold harmless Cruisey and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the service, your violation of these Terms, or your violation of any third-party rights.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the service shall first be submitted to informal negotiation. If unresolved within 30 days, disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association, except that either party may bring a claim in small claims court for disputes within that court's jurisdiction.
You and Cruisey agree to bring claims only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
14. Termination
You may close your account at any time. We may suspend or terminate your account and access to the service at any time, with or without cause, and with or without notice, though we will make reasonable efforts to notify you in advance unless termination is due to a material violation of these Terms.
Sections 9, 10, 11, 12, 13, and 15 survive termination.
15. Miscellaneous
- Entire agreement: these Terms, together with our Privacy Policy, constitute the entire agreement between you and Cruisey regarding the service.
- Severability: if any provision of these Terms is held invalid, the remaining provisions continue in full force.
- Waiver: our failure to enforce any provision is not a waiver of our right to enforce it in the future.
- Assignment: you may not assign your rights under these Terms without our consent. We may assign our rights freely.
16. Contact Us
Questions about these Terms? Reach us at:
Cruiseyhello@cruiseyclub.com
cruiseyclub.com