1. Who We Are
Cruisey ("Cruisey," "we," "us," or "our") is a cruise deal alert service operated through cruiseyclub.com. We help members find discounted cruise fares and receive timely deal alerts. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
2. Information We Collect
Information you provide
- Account data: your name (if provided) and email address when you sign up.
- Preferences: cruise regions, departure ports, cabin type preferences, and travel date ranges you configure in your account.
- Payment information: if you upgrade to a paid plan, payment is processed by a third-party payment processor (Stripe). We do not store your full credit card number.
- Communications: messages you send us through support channels.
Information collected automatically
- Usage data: pages visited, links clicked, features used, and timestamps.
- Device and browser data: IP address, browser type, operating system, and referring URL.
- Cookies and similar technologies: we use cookies to keep you signed in, remember preferences, and understand how our service is used. You can disable cookies in your browser settings, but some features may not work correctly.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your Cruisey account.
- Send you cruise deal alerts and the weekly deal digest that match your preferences.
- Process payments and manage your subscription.
- Respond to your support inquiries.
- Improve our deal-finding algorithms and service features.
- Send transactional emails (e.g., sign-in links, billing receipts, preference confirmations).
- Detect and prevent fraud or abuse.
- Comply with legal obligations.
We will not sell your personal information to third parties, ever.
4. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area or United Kingdom, we process your personal data under the following legal bases:
- Contract performance: to provide the service you signed up for.
- Legitimate interests: to improve our service, prevent fraud, and communicate service-related updates.
- Consent: for optional marketing communications (you may withdraw consent at any time).
- Legal obligation: where required by applicable law.
5. Sharing Your Information
We share personal information only in limited circumstances:
- Service providers: we work with trusted vendors (e.g., email delivery, payment processing, analytics, hosting) who process data on our behalf under confidentiality obligations.
- Business transfers: if Cruisey is acquired or merges with another company, your information may transfer as part of that transaction. We will notify you of any material change in ownership.
- Legal requirements: we may disclose information if required by law, regulation, court order, or to protect the rights and safety of Cruisey or others.
6. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal or regulatory reasons (e.g., billing records).
7. Your Rights and Choices
- Access and correction: you can view and update your preferences and account information at any time from your account settings.
- Unsubscribe: every deal alert email includes an unsubscribe link. You may also manage email preferences in your account.
- Account deletion: you may request deletion of your account by emailing hello@cruiseyclub.com.
- Data portability: you may request a copy of your personal data in a portable format.
- Opt out of analytics: you may use browser do-not-track signals or cookie controls to limit tracking.
EEA and UK residents have additional rights under the GDPR and UK GDPR, including the right to object to processing and the right to lodge a complaint with your local supervisory authority.
8. Children's Privacy
Cruisey is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
9. Security
We use industry-standard technical and organizational measures to protect your personal information, including encryption in transit (TLS) and at rest. No system is completely secure, and we cannot guarantee absolute security. We will notify affected users in the event of a material data breach as required by law.
10. International Transfers
Cruisey is operated in the United States. If you access our service from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website before the changes take effect. The "Effective date" at the top of this page indicates when this policy was last updated.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Cruiseyhello@cruiseyclub.com
cruiseyclub.com